Can I have more than one HiQ media chair in my home?
Yes. Thanks to great system flexibility, you can have more than one chair assigned to one
transmitter controller. You can also have two completely separate systems in one home with as
many chairs as you would like assigned to each transmitter controller.

Can I connect an MP3 player to the transmitter controller?
Yes, simply use the headphone output of your MP3 player to connect a cable that has a 3.5mm
(1/8”) stereo connector on one end and two RCA connectors on the other end to one of the
analog inputs of the transmitter controller. These cables are widely available at most
electronic stores.

Can I use a HiQ Media Chair with other wireless products?
The HiQ media chair transmitter controller will only work with the HiQ chair. It will not
work, or interfere, with any other wireless products.

Will the HiQ Media Chair interfere with my other home wireless products?
The advanced 2.4GHz wireless technology found in both the media chair and transmitter controller
 examines the entire 2.4GHz band in the area to detect any other wireless technologies that are in
 use, such as wireless routers, and then transmits around the spectrum used by those sources.
*If you experience wireless network issues after installing a media chair, you may need to adjust
your router settings, such as range extension features.

What is the maximum distance that HiQ Media Chair products can transmit and receive
wireless signals?
These products were designed to have an average line of sight transmitting/receiving distance
of 30 feet. While it is possible to transmit through walls, ceilings and floors, every scenario will be
different, because every environment is different.

Will my transmitter controller work inside a cabinet or entertainment center?
In most cases the transmitter controller’s wireless capability will pass through cabinets. However,
the remote control is infrared (IR), which requires that the remote ˜sees’ the transmitter controller
to control it. The remote and transmitter controller are compatible with virtually all IR extender or
repeater systems if the transmitter controller must be located in a place where it is out of sight from
 the remote.

Can I program my universal remote to work with the HiQ Media Chair?
Universal remote manufacturers do not have the media chair IR codes in their databases; therefore
a non-learning universal remote will not work with this system. However, the IR control codes for the
transmitter controller remote should be able to be learned by almost any learning universal
remote control.

If my neighbor and I both own HiQ Media Chair will our systems interact?
The System code feature allows you to select a unique channel for your HiQ Media Chair to
 keep your system from interfering with a nearby system. The factory default System code is
 1 for all HiQ Media Chair components and does not need to be changed unless another
 HiQ Media Chair is nearby and interfering.

I have been adjusting the bass, front back balance etc. and now the sound is not good.
Can I reset the chair back to the factory balance?
With system powered on press both Surround + and - at the same time until factory default
sound levels are reset.

What I am watching and what I am hearing are not the same.
Repeatedly press the input button on the remote until the picture and sound match.

I have spilled a liquid on the speaker grill on the armrest. What should I do?
The speaker areas have been designed to drain out of the chair. If you wish to dry the area
beneath the grill, pop off the caps on the speaker grill screws, and using a medium length
Phillips screw driver, remove the grill and dry the speaker area.

My neighbor and I both have HiQ Media Chairs. I can hear their audio on my chair.
What do I do?
Simply change your chair and transmitter controller to the System 2 settings.

I have two HiQ Media Chairs. Can they be set to operate independently?
Different volume levels, bass, etc on each chair?
Yes, each chair should be assigned to the same system number, either System
1 (factory default) or System 2. Then the first chair should be set to Chair 1 and second chair
to Chair 2 for independent level control.

I have two HiQ Media Chairs, Do I need to connect my DVD player, cable/satellite
boxes to both of the transmitter controller boxes?
No, one transmitter controller can work with two or more chairs, greatly simplifying system setup.

When I see something on screen is going from left to right, I am hearing it go from right to left.
What’s wrong?
This can happen on an analog input. On these inputs you connect two plugs. Check to make sure
that the left audio output on your VCR, cable/satellite box, DVD, etc. is connected to the left audio
input on the transmitter controller box, and the right to the right.

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